Your Privacy

Digital printing services,postcard,business cards,poster,flyers,letterhead,fridge magnet,docket book > Company information > About us > Privacy statement

Printing-Online.com.au Pty Ltd (ACN: 112 132 395, ABN: 72 112 132 395), trading as: "TheOnlinePrinter" is steadfast in providing you with supreme levels of customer service. This includes protecting your privacy.

TheOnlinePrinter is obligated by the Privacy Act 1988 (Cth) and the Privacy and Personal Information Protection Act 1998 (NSW) to meet certain standards in regards to information we collect.

Detailed below is information that we are required to communicate to you, our customer. We suggest you keep this information for your future reference.

 

TheOnlinePrinter

TheOnlinePrinter provides a range of printing services.

 

Mailing Lists and SPAM

  • TheOnlinePrinter does NOT collect mailing lists (either E-mail or snail-mail).
  • TheOnlinePrinter does NOT sell mailing lists (either E-mail or snail-mail).
  • TheOnlinePrinter does NOT send out unsolicted E-mails or letters.
  • TheOnlinePrinter does NOT engage in SPAM.

 

Your personal information

Personal information that we may hold include your name, current and previous business or personal addresses, telephone/facsimile/mobile numbers, E-mail addresses, bank account or credit card details and your TheOnlinePrinter PIN, username or password. We also hold details of services we have provided and/or are providing to you.

TheOnlinePrinter does not hold details about your personal interests.

If you choose not to provide information (e.g. your business address), we may not be able to provide you with the services you require, or the level of service to which we aspire.

 

How we collect personal information

We collect personal information in many ways, including:

  • from you, when you provide information by telephone or facsimile or in application forms, or when you submit your personal details via our web site;
  • from third parties such as credit reporting agencies or your representatives;
  • from publicly available sources; or
  • from our own records of how you use our services.

 

How we use your information

Your information may be used to:

  • verify who you are;
  • provide the services you require;
  • administer and manage those services, including charging, billing and collecting account; and
  • conduct appropriate checks for credit-worthiness.

 

When we disclose your personal information

We might disclose your personal information to outside organisations. Your personal information is disclosed to these organisations only in relation to us providing our services to you. These organisations carry out our debt-recovery functions.

We take reasonable steps to make sure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

We may disclose your personal information to:

  • your authorised representatives or your legal advisers (e.g. when requested by you to do so);
  • credit providers (for credit related purposes such as credit-worthiness, credit rating, credit provision and financing);
  • our professional advisers, including its accountants and lawyers;
  • other printers (e.g. we might have your job undertaken by a specialist printer); and
  • government and regulatory authorities and other organisations, as required or authorised by law.

 

Our web sites

We provide products via our web sites. When you visit our web sites, our web servers records information such as the time, date and URL of the request. This information assists us in improving our web sites.

We may use ‘cookies’ on our web sites. We do this so we can fill in for you as much of the various forms as possible (and thereby save you time). Cookies are commonly used throughout the Internet.

You can set your web browser to immobilise cookies or to warn you when they are used.

We collect Internet Protocol (IP) addresses. IP addresses are assigned to computers on the Internet to uniquely identify them within the global network.

 

You can access your personal information

You may access your personal information according to the law. If you want to access you information, you must post your written request to our postal address:

Printing-Online.com.au Pty Ltd
Trading as: TheOnlinePrinter
Post Office Box 92
Georges Hall, NSW, 2198
Australia

We reserve the right to charge a fee for searching for, and providing you with, the information that relates to you.